Return Of Non Defective Products
Products may be returned no questions asked for a period of 30 days, but subject to a 20% restocking fee. Products returned between 30 and 90 days are subject to 35% restocking fee. No returns will be accepted after 90 days. Products must be returned unopened and undamaged in the original packaging. Shipping charges will not be refunded. Contact us at (800)527-3759 to request a return authorization. Cartridges that have been substantially used will receive no credit. No returns will be accepted without a return authorization.

Imaging Ink
1835 W. Crest Lane
Phoenix, AZ 85027

Return Of Defective Products
Imaging Ink warrants each remanufactured toner cartridge to be free of defects in both materials and workmanship for a period of 8 months from the date of purchase. Remanufactured inkjet cartridges are warranted for 60 days from the date of purchase..

Imaging Ink. will replace any cartridge found to be defective. This warranty is contingent on the return of the cartridge. Customers must obtain a return authorization by contacting us at (800)527-3759. No returns of defective product will be accepted without a return authorization. Cartridges returned under warranty that are found not to be defective in either material or workmanship will be returned "as is" to the customer, at the customers expense. Cartridges that have been substantially used will not be replaced or returned.

Imaging Ink also warrants that, subject to conditions stated below and under normal use, our cartridges will not cause damage, abnormal wear, or deterioration to any compatible equipment. If a defect in a Imaging Ink cartridge causes equipment to fail, Imaging Ink will reimburse the full amount for any resonable service and repair of the equipment. This warranty is dependent upon the customer giving Imaging Ink notice of the equipment failure prior to any repair work. Also, satisfactory evidence that the equipment failure was due to a defect in Imaging Ink's cartridge must include a written statement on the service company's letterhead, dated and signed by the company's field service representative.

Imaging Ink's liability hereunder shall be limited to replacement or reimbursement as provided above. This warranty is exclusive, and in lieu of all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose.